Everything Nizam Can Do

Create your complex, bulk-import units and residents via CSV, configure billing, and go live in minutes — no help needed.

The Nizam team can set up your complex for you — data setup, unit/resident import, and account configuration — free of cost.

If your unit and resident data is ready, assisted onboarding is typically completed within 1–2 days.

Request assisted onboarding via WhatsApp (+92 336 8084755), email ([email protected]), or a scheduled setup call.

Automatically generate monthly maintenance bills for all units based on configured charge types and rates.

Record payments manually or digitally, with instant receipt generation and payment confirmation.

Real-time view of which units have pending dues, with aging reports and defaulter lists.

Create and track special one-time collections (festival funds, repair levies, etc.) separate from regular maintenance.

Store and display bank account details to residents for direct payment transfers.

Full history of every payment per unit — filterable by date, status, and charge type.

Apply discounts to individual bills — for early payment incentives or special waivers.

Monthly and yearly collection summaries, exportable for accounting and audit purposes.

150+ currencies, auto-detected by region — every community bills and collects in its own local currency natively, with no conversion.

Auto-generated balance sheet reflecting the complex's assets, liabilities, and fund balances at any point in time.

Track income and expenses over any period to see exactly how the complex's finances are trending.

A complete, chronological record of every financial transaction posted across the complex.

Verify that total debits and credits match across all accounts before closing the books each period.

See exactly how cash moves in and out of the complex, with full transaction-level detail behind every figure.

Record manual journal entries for adjustments, accruals, and corrections — with full audit history.

See exactly what's owed to vendors and what's outstanding from residents, broken down by age.

A running account-style ledger for every vendor — invoices, payments, and balances in one view.

A per-unit account ledger showing every charge, payment, and adjustment posted to that resident.

Match bank statement activity against recorded transactions to keep the books accurate and audit-ready.

Break down collections by block, section, or building — useful for complexes with multiple phases or wings.

A full breakdown of complex spending by category and period, ready for committee review or audit.

Summarized and detailed views of everything collected across the complex over any date range.

When a unit is rented out to someone other than the owner, both are shown side by side with independent name, phone, email, and national ID.

Define and manage residential units with subtypes (flat, villa, shop), floor, and section.

Residents self-manage up to 5 family members per unit; admins see a read-only view on the resident profile.

Vehicle additions and removals go through a pending/approved/rejected workflow, not a free-text log — admins can also add or remove directly.

Full move-in/move-out workflow: outstanding-dues check, TC charges and penalties, incoming/outgoing vehicle snapshot, payment collection, and a downloadable PDF certificate.

Import units and residents in bulk — owner/occupant details, vehicles, national ID, floor, and section — with row-by-row validation and a downloadable sample template.

Filter by name, unit code, phone, email, or occupancy type (owner/rental/vacant); a read-only directory view is available for staff who shouldn't see financial data.

A resident linked to more than one unit — owning multiple units, for example — switches between them from a single login.

Self-service portal for residents to view bills, payments, and complex announcements.

Easily expand your complex by adding new units at any time without complex reconfiguration.

Plumbing, electrical, civil/structural, elevator, security, cleaning, parking, pest control, landscaping, amenities, CCTV, doors/gates/locks, noise, and staff conduct, plus free-text "Other."

Residents attach a photo or voice note describing the issue when they file a complaint.

Residents choose whether a complaint is private or visible to their unit, floor, section, or the whole complex.

Management resolves every open complaint as informational, converts it to a tracked work order, or links it as a duplicate of one already in progress.

Complaints can be assigned to a specific staff or committee member.

Community complaints support reactions and a public comment thread management can moderate or disable, plus a private thread with the resident.

Any complaint can be shared directly into WhatsApp or an in-app chat group.

One filtered view of every complaint and linked work order across the community.

All Residents, Staff, Committee, Security, and Cleaners groups are created automatically and stay in sync as people join or leave.

Anyone with permission can start a new group and pick members from a directory of residents, staff, committee, and vendors.

Text, voice notes with waveform and duration, images, document attachments, quote-reply, emoji reactions, and link previews.

Share other in-app items — like a complaint — directly into a conversation.

Managers can delete any message, kick a member, mute a group, or block someone — blocks persist even if the group resyncs.

Flip any group to one-way so only managers can post, while everyone else still reads, reacts, and gets read receipts.

Edit or delete your own message within 15 minutes of sending.

Each person controls whether their own email or phone is visible to others in the chat directory.

A category-specific alert (Medical, Fire/Smoke, Security Threat, Lift Stuck, Violence/Harassment, or Other) triggered by a deliberate 2-second press-and-hold to prevent accidental triggers. Every other resident and admin gets a dedicated push channel that bypasses Do-Not-Disturb, plus a full-screen alert with a synthesized siren and continuous vibration until acknowledged.

Complex admins can toggle four automated reminder types on or off complex-wide — Outstanding Dues, Complaints, Attendance, and Calendar Event reminders — all on by default.

Firebase-powered push notifications delivered to all registered devices — web and mobile.

Send announcements to all residents, specific categories, or individual units.

Create notification drafts and send them when ready — ideal for planned announcements.

Track notification read status per resident. Admins see delivery and engagement metrics.

Unified inbox for all notifications — mark individual or all as read with one tap.

Attach images or documents to announcements for rich content notifications.

Define granular permissions per role. Admins, secretary, treasurer, security — each sees only what they need.

Manage committee member profiles, roles, and responsibilities with a transparent public view for residents.

Manage multiple complexes from a single account with isolated data and settings per complex.

Configure office address, bank details, maintenance rules, and resident permission settings.

Control what residents can see — e.g., toggle sharing defaulter lists, committee member visibility.

Step-by-step complex setup: choose type, name complex, define subtypes, configure maintenance, add units.

Set the local timezone for your complex so that bill generation schedules, notifications, and visitor logs are always accurate regardless of server location.

Create multiple charge types (maintenance, sinking fund, security, lift) with custom names and rates.

Set rates per unit type or apply flat rates across all units — fully configurable.

Define billing cycles (monthly, quarterly, yearly) with configurable due dates.

Scheduled jobs automatically generate bills at the start of each billing cycle for all active units.

Residents pre-register expected visitors from their phone — name, phone number, purpose of visit — before they arrive at the gate.

Guards get a purpose-built mobile interface to view pending pre-approvals, log walk-in visitors, and allow or deny entry in one tap.

Guards can log any walk-in visitor — even without a pre-approval — capturing their details and purpose on the spot.

Guards can take a visitor photo at entry, attached directly to the visitor log for a verifiable record.

Residents can attach a voice note to a pre-approval with special instructions for the guard — e.g., "Let them in, I'll be late."

Every pre-approval moves through statuses: pending → approved / denied / cancelled / expired. Full transparency for residents.

Residents can view their full visitor history — who visited, when, and whether entry was approved or denied.

Admins get complex-wide visitor logs with search and filtering — useful for security reviews and incident reporting.

Maintain a complete directory of vendors and contractors with contact details and service history.

Raise and track purchase orders for supplies and services, with approval history built in.

Create work orders, assign them to vendors or staff, and track progress through to completion.

Record vendor invoices and track what's owed, due, and paid — all tied back to the general ledger.

Drill into any vendor's payable history for a line-item view of every invoice and payment.

Set up automated recurring invoices for any billing schedule — beyond the standard monthly maintenance cycle — so repeat charges never need to be created manually.

Configure multi-step approval chains for spending, purchase orders, and other governance decisions — so nothing gets committed without the right sign-offs.

Add guards, cleaners, maintenance workers, and other building staff with full profiles including photo, contact details, and national ID.

Record monthly salary payments per staff member with a complete disbursement history — no more paper registers for payroll.

Define shift start and end times and assign each staff member to a specific location (gate, block A, lobby, etc.).

Track whether each staff member has completed background/security verification — a common requirement for building security staff.

Upload and store national ID card (front and back) and profile photo for every staff member on record.

Residents can browse the complex's staff list and see who is currently on duty — building trust and transparency.

Track staff status: Active, On Leave, Resigned, Terminated, or Suspended — with instant filtering on the staff list.

Store each staff member's emergency contact name and phone number — accessible when needed without digging through paperwork.

Residents can deposit any amount into their unit wallet in advance — giving the committee a reliable forward payment buffer.

When a bill is generated, the wallet balance is automatically applied — so residents with a funded wallet never go overdue.

Full ledger of deposits, deductions, and settlements per unit — accessible to both residents and admins.

Any remaining wallet balance is factored into the transfer clearance process so funds are properly settled on unit handover.

Admins can see total advance deposits held across all units — giving a clear picture of available funds and expected collections.

Finance reports break down collections by channel — cash, online transfer, or wallet deduction — for precise reconciliation.

Select a unit for a new lease and its current owner and tenant are pulled straight from your residents directory — read-only, no duplicate data entry.

Rent bills are ordinary bills — the same collection flow, digital receipts, and outstanding-dues tracking as maintenance.

Every rent change is saved as its own dated revision. Bills already generated keep their original amount; only future bills pick up the change.

Set a due day and a fixed or percentage late-payment penalty per lease, with an option to repeat it every cycle the rent stays overdue.

Rent collected accrues to a dedicated owner-payable wallet, scoped to that unit — never conflated with a resident's own advance-deposit wallet.

Pay out an owner's accumulated balance — partial or full, cash or bank transfer, with an optional screenshot attached.

Choose per lease whether rent — and any deposit — is payable to an external owner, or counts as your own income.

Record the deposit amount, collection date, and how it was collected alongside the lease.

Residents browse a curated list of local service providers — plumbers, electricians, cleaners, carpenters, painters, and more.

Providers are organized by service category so residents can quickly find what they need without scrolling through an unrelated list.

Each provider has a profile with their name, services offered, area coverage, and contact details.

Residents can call or WhatsApp a service provider directly from the app — no need to copy numbers or leave the platform.

Management adds and maintains the service provider list — ensuring only trusted, approved vendors appear for residents.

Secure token-based authentication with PIN login and OTP verification options.

All data encrypted in transit (TLS 1.3) and at rest. No plaintext sensitive data stored.

Granular role-based access ensures users only access data relevant to their role.

Works on Web, Android (native app), with iOS support. One account across all devices.

Hosted on scalable cloud infrastructure with automatic failover and load balancing.

Built following OWASP Top 10 security standards to protect against common web vulnerabilities.